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Success Story

How Walkers App Enhanced User Engagement and Retention with Gamification and Data-Driven Messaging

Challenge

Walkers sought to increase daily active users and boost engagement by creating a user experience that attracted new users and improved retention.

Solution

We introduced the “Spin to Win” feature and targeted in-app messages, boosting daily logins, engagement, and retention by incentivizing users with redeemable rewards and aligning reminders with peak activity hours.

Results

Walkers boosted user engagement and retention by using gamification and data-driven messaging. These tailored solutions aligned with their goals, laying the groundwork for future growth in the competitive tech landscape.

Metrics

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The spin-to-win feature increased retention rates by approximately 10.9% even after +28 days.
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The active user count increased by approximately 11.87%.

Product

Mobile Widget

Mobile Push

Topic

Gamification

Data-Driven Messaging

Walkers

Walkers is an innovative app in the tech industry that aims to provide users with a seamless, engaging experience while driving long-term retention. By collaborating with us, Walkers sought to improve daily active user numbers, boost engagement, and retain its growing user base in a competitive market.

Challenge

Walkers faced a challenge in increasing the number of daily active users while promoting more frequent interactions. With a competitive landscape, the app needed to create a satisfying user experience that attracted new users and retained its current audience. Their primary goal was to keep users engaged daily and improve retention metrics.

Solution

Daily Engagement through Spin to Win

We introduced the “Spin to Win” feature, a dynamic engagement tool designed to incentivize daily logins. Users were invited to spin a digital wheel each day, earning points that could be redeemed for discount coupons within the app. This gamified experience encouraged users to return to the app daily and increased the time they spent within the app, boosting overall engagement rates. The initiative directly contributed to a significant improvement in retention metrics, as users were motivated by the tangible rewards tied to their continued app usage.

Optimized User Interaction through Data-Driven Messaging

Leveraging our advanced analytics, we identified the most active peak hours users within the app. With this insight, we crafted targeted in-app messages reminding users to complete specific actions during these optimal times. By aligning these reminders with user behavior patterns, Walkers ensured that important actions were not overlooked, increasing click-through rates (CTR) and a higher rate of completed transactions. This strategy enhanced the user experience and aligned perfectly with Walkers’ marketing objectives, driving retention and conversion rates.

Results

Retention Rates

The daily engagement driven by the “Spin to Win” feature resulted in a significant increase in retention, as users consistently returned to the app for their daily rewards. The spin-to-win feature increased retention rates by approximately 10.9% even after +28 days.

User Engagement​

The engaging “Spin to Win” feature contributed to user acquisition through word-of-mouth and social sharing, generating organic growth. The active user count increased by approximately 11.87%.

Walkers significantly improved user engagement and retention by integrating gamification and data-driven messaging.

These customized solutions aligned perfectly with Walkers’ goals, providing a foundation for future growth and success in the competitive tech landscape.

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