Keep your users engaged and drive growth

As Aktifbank, we needed a service provider to keep in touch with our customers at all times and to keep our customers informed of current situations, new campaigns and innovative solutions. We started working with Netmera Customer Engagement Platform, in order to strengthen our communications via the app. We achieved this goal thanks to Netmera's ease of use, clarity, innovative solutions and always responding to our demands as soon as possible.

We switched to Netmera from another provider. We can set up automation scenarios for the correctly segmented audiences a lot more easily than we used to do with our previous provider. We have many criteria for our automations and it's super easy with Netmera. We use it like a multichannel platform for push notifications, in-app messaging, SMS and email. Reminders, coupon codes, surveys and much more. We also like its reporting capabilities, we are able to track the funnels based on specific events and take necessary actions. They are really like an extended team of ours. We keep having regular meetings to discuss the results of our campaigns. We are very pleased to work with Netmera.

From the first day we started working with Netmera, there has been a rapid increase in the return of our push notifications. In particular, being able to send special notifications to users in different segments made it easier for our visitors to access the news they want to see.

At the integration stage, there are various obstacles for both mobile applications and websites. In order to truly overcome these obstacles, it is necessary to approach with a macro perspective and be planned. Therefore, it should be intended that data continue to be collected in line with your other existing integrations. If you build your structure on the existing data architecture while acting in line with this purpose, your integration will be carried out with minimum resource effort. You can also easily solve issues such as automation, targeting, segmentation and conversion tracking. At this point, Netmera's compatibility with our existing architecture also enabled us to manage our scenarios quickly and securely.