Real-time Triggered Campaigns
With Netmera’s powerful segmentation and targeting, notify customers based on their behavior on app or events at backend real-time. You can easily offer data add-on when their internet quota exceeds %80.
Create personalized experiences for your customers to drive loyalty and customer lifetime value.
With Netmera’s powerful segmentation and targeting, notify customers based on their behavior on app or events at backend real-time. You can easily offer data add-on when their internet quota exceeds %80.
Managing a variety of legacy backend systems can be a blocker for you and disrupt the user experience.
Netmera integrates with your existing systems such as CRM or Billing and offers you a Centralized Omnichannel Communication Platform with a Contact Policy Management.
Create and run your campaigns effortlessly with ready-to-use templates on our dashboard.
Craft beautiful and attention-grabbing widgets in minutes or use other design formats such as floating bar, teaser, pop-up, or feedback button without having to wait for the IT department.
Create survey & feedback pop-ups in seconds.
Collect valuable insights on Customer Experience and optimize it accordingly. Guarantee a high NPS.
Ask your users to rate your app by redirecting users who rate well to the App Store.
Remind your customers of the transactions they can perform through the application.
Guide them to the app for actions like bill payment, add-on data or SMS purchases, international packages while abroad with a push notification reminder.
Reduce call center expenses by encouraging customers to self-serve.
Create 1:1 experiences that drive loyalty with the Netmera Journey Tool. Design the journey flows individually to every customer to increase engagement across channels. Use the power of automation to remind customers about their payments or campaigns and save time & resources.
Offer discounts and giveaways with Spin-to-Win. Keep your users engaged and entertained at the same time. Proven to increase loyalty.
Telecommunication and technology services provider Turkcell increased its customer effort scores with survey & feedback campaigns. With the help of Netmera’s drag-and-drop dashboard, the company could create and publish campaigns quickly and get instant customer feedback.
In just 10 months, the company increased its Customer Effort Scores by 13% and improved app store ratings by %50 while reducing churn.
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