Users were not completing some transactions and they exited the screen without completing the process in the mobile application because of some struggles.
We are on the shortlist of the MMA Smarties Competition with Denizbank fastPay in EMEA Region for Data Insights and Impact categories. Here is the recap of the great work we accomplished together!
We were facing some issues regarding our users not completing some transactions. To solve this problem, we partnered with Netmera to send out push notifications with help instructions when users faced problems using the application. This allowed users to quickly complete all their financial transactions. The efficiency of the communications and revenue increased highly after this. Netmera was compatible with us and enabled quick and effective solutions to our problems.