netmera-whatsapp

Reach customers on the #1 messaging app they use every day

Integrate WhatsApp into your customer journeys with Netmera to turn conversations into conversions.

Talk to your customers where they love to talk.

WhatsApp is the most widely used messaging platform in the world. Bring WhatsApp and all digital channels together in one centralized platform with Netmera—where WhatsApp complements and strengthens your existing channels as part of a truly omnichannel engagement strategy.

Orchestrate Seamless Journeys Across Channels

Connect WhatsApp with push, email, and more to craft frictionless, customer-first journeys. Use WhatsApp as a seamless step within your customer journeys, fully integrated with other channels to maintain continuous and contextual communication.

All unified and managed on a single platform.

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Better Engagement

Leverage your zero- and first-party customer data to deliver highly personalized WhatsApp campaigns tailored to each user’s preferences, behaviors, and cross-channel journey. 

With AI-powered segments, you can precisely target the right audience for each campaign.

Engage users at the perfect moment with real-time triggers based on behaviors, interactions, or backend events—and use detailed WhatsApp reporting to retarget users, either within WhatsApp or across your other channels. 

Convert More with Attention-Grabbing Messages

Deliver personalized WhatsApp campaigns tailored to each customer’s preferences and behaviors. Easily include dynamic content like recommendations, offers, and alerts.

Grab attention with rich media formats—images, videos, documents, audio, interactive buttons, and calls-to-action that drive action.

Industry-Specific WhatsApp Strategies

Use WhatsApp with Netmera in tailored scenarios for your industry.

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Media

Maintain continuous communication for news and content campaigns.

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Finance

Send credit application reminders or personalized offers.

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Insurance

Deliver policy renewal notifications.

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Travel

Send booking confirmations and promotional updates.

Use Cases

Discover how different strategies drive engagement and growth.

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Awareness

Promote a new product or service

Sales

Announce general campaigns, discounts, or coupons

Retargeting

Retargeting

How it Works

Launch Your WhatsApp Campaign with Netmera in Minutes

Frequently Asked Questions

WhatsApp messages can only be sent using templates approved by Meta. These templates are created in Meta Business Manager and automatically appear in the Netmera panel once approved. The review process usually takes around 24 hours.

Meta assigns a quality score to each business. If users frequently mark your messages as spam, your score will drop, and your sending ability may be limited. Netmera lets you monitor this score and take proactive measures when needed.

  • Announcements and updates
  • Discount and campaign notifications
  • Personalized offers
  • Link-based promotions
  • Customer support and informational messages
  • Retargeting content
  • All of these are supported through Marketing category templates.

No. CTAs are optional. However, we recommend including up to two CTA buttons to boost user interaction and conversion.

Netmera allows you to add dynamic fields (such as first name, offer details, campaign title) to your WhatsApp templates. These are automatically populated based on each user’s profile attributes—making your message feel personal and relevant.

No. WhatsApp messages can only be sent to users who have explicitly opted in. Meta does not provide visibility into which users are opted-in; the system will only deliver messages to verified opt-in devices.

WhatsApp can be added as a step in your automated Journey flows—just like push, email, or SMS. You can trigger messages based on user behavior, attributes, or timing conditions.

Yes. Meta charges per message sent. The cost varies depending on message type and the user’s country or region.

Take Your Customer Engagement to the Next Level with WhatsApp

Boost your WhatsApp campaigns with Netmera’s advanced segmentation, personalization, and automation capabilities.